Privacy notice.

This notice applies to people who visit the Grupo Gosen website, submit a contact or land-acquisition form, correspond with the group, act for a landowner or professional adviser, or interact with Grupo Gosen in connection with a property, estate interest, tenancy, leasehold matter or other legitimate business activity.

Gosen Group Limited is responsible for deciding how personal information used for these purposes is handled. This notice is intended to explain that processing in plain language. It should be read together with any more specific privacy information supplied for a particular transaction, employment process, tenancy, contract or regulated activity.

If you have a privacy question or wish to exercise a data-protection right, use the website contact form and identify the subject as a privacy or data-protection matter. The policy intentionally uses that central route rather than publishing separate contact details here.

Most information is supplied directly by the person concerned, for example through a form, correspondence, a transaction or an estate-management interaction. Information may also be supplied by an authorised representative, land agent, solicitor, surveyor, accountant, managing agent, tenant, leaseholder or other professional counterparty.

Where relevant to a legitimate business purpose, information can also come from public registers, official records, planning information, property titles, corporate records, publicly available professional information and other lawful sources used for due diligence or asset administration.

If information about you is obtained indirectly and the law requires additional privacy information to be given to you, Grupo Gosen will seek to provide it at the appropriate time or through the relevant transaction or relationship documentation.

Information is retained for no longer than is reasonably necessary for the purpose for which it was collected, taking account of continuing property or contractual relationships, transaction records, limitation periods, legal obligations, accounting requirements, dispute risk and the need to preserve an accurate ownership or estate-management record.

Different records therefore have different retention periods. A speculative website enquiry that does not progress may be kept for a shorter period than title, tenancy, transaction or property-rights documentation that has continuing legal significance.

Grupo Gosen uses proportionate technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No internet or storage system can be guaranteed completely secure, so controls are reviewed in light of the sensitivity and purpose of the information involved.

Grupo Gosen does not rely on one legal basis for every use of personal information. The appropriate basis is selected by reference to the purpose of the processing and the relationship involved. For example, responding to a request to discuss a potential acquisition may involve steps requested before entering a contract; administering an existing tenancy or property agreement may be necessary for performance of a contract; maintaining accounting or corporate records may be required by law; and protecting title, property, systems and legitimate commercial interests may rely on legitimate interests where those interests are not overridden by the rights of the individual.

Where legitimate interests are relied upon, the group considers the purpose of the processing, whether the processing is necessary for that purpose and the impact on the individual. Property ownership frequently requires long-lived records because ownership, easements, covenants, leases, overage, rentcharges and other rights can remain relevant for many years. The legitimate interest in maintaining an accurate property record is therefore different from the interest involved in a short-lived website enquiry.

Consent is used where the law requires consent or where consent is otherwise the most appropriate basis. Consent is not used to make a contractual or legal obligation appear optional. Withdrawal of consent does not affect processing already lawfully carried out and does not prevent continued processing where another legal basis applies.

Most interactions with Grupo Gosen do not require special-category personal data. However, property, employment, accessibility, complaint or safety matters can occasionally reveal health information or other sensitive circumstances. The group seeks to avoid collecting sensitive information unless it is relevant and necessary.

Where special-category or criminal-offence data is processed, Grupo Gosen will identify both an Article 6 lawful basis and any additional condition required by UK data-protection law. Access is restricted to those who need the information for the relevant purpose and additional care is taken over disclosure and retention.

Do not include highly sensitive information in a general website form unless it is genuinely required to explain the matter. If a sensitive issue must be raised, identify the subject clearly so that the message can be routed appropriately.

People dealing with Grupo Gosen are asked to keep relevant contact, ownership and authority information up to date. Inaccurate records can delay notices, consents, payments, estate communications and conveyancing.

The group may verify information against Land Registry records, Companies House information, professional correspondence, contractual documents or other reliable sources where this is necessary to administer a property or transaction.

If you become aware that information held by Grupo Gosen is materially inaccurate, use the contact form and identify the relevant property, transaction or relationship so the record can be located and reviewed.